Receptionist & Front Office Support Consultant (National), Minsk, Belarus

UNICEF Belarus CO is looking for candidates to apply for the position of Receptionist & Front Office Support Consultant (National, Belarus). Under the supervision of Executive Assistant, the Consultant is accountable for communications, operations and administrative support services to enhance the smooth running of the Front Office day-to-day activities. Consultant also supports the Representative and Deputy Representative in initiating, following up on and resolving issues pertaining to administrative requests.

Key functions, accountabilities and related duties/tasks:

Communications Support:

• Serve a main focal point to receive office phone calls and transfer them to the respective persons/sections accordingly. Make calls on office behalf to request information and deliver information as needed.
• Serve as office mail clerk; check the office mailboxes for incoming regular and electronic mail two times a day and distribute the incoming correspondence to the respective offices accordingly.
• Draft responses to written inquiries on routine questions when needed and send the generic responses on behalf of UNICEF, send letters and other office correspondence.
• Assist in organizing and managing the Document Library at Belarus CO SharePoint by organizing and maintaining the electronic folders with scans of incoming and outgoing letters.
• Maintain the big folders with hard copies of incoming and outgoing correspondence.
• Assist in preparation the lists of cards and letters recipients and sending out the invitations and gifts for big events.
• Provide written translation services to the front office and other sections when needed.

Administrative Support:

• Maintain the Representative’s and Office calendars and schedule meetings in the absence of Executive Assistant.
• Coordinate meetings’ logistics and ensure driver’s availability for Representative and Deputy Representative in the absence of Executive Assistant.
• Coordinate meetings’ logistics and ensure transportation availability for the office when needed.
• Assist in preparing documentation for the supervisors’ signature reviewing for style, factual and grammatical accuracy when needed.
• Support front office for administrative supplies and expendable supplies.
• Purchase the flowers, and order snacks for official meetings when needed and submit paperwork for reimbursement.
• Provide any other administrative support to the Front Office and other sections when needed.

Deliverables are agreed during daily communication with supervisors (Representative / Deputy Representative and Executive Assistant).

The detailed Term of Reference with the required qualifications for the position will be shared with interested candidates upon request.

To qualify as an advocate for every child you will have:

Minimum requirements:

Education: University degree with a focus in International Relations, Public Relations, Communication, Social/Human/Language Sciences or other related fields.

Work Experience:

• At least 2 (two) years of relevant administrative or clerical work experience is required;
• Training and experience using MS Word, Excel, PowerPoint and other UNICEF software such as SharePoint;
• Organizational, planning and prioritizing skills and abilities;
• High sense of confidentiality, initiative and good judgment;
• Ability to work independently as well as with a team in an international, multicultural and interdisciplinary environment and establish harmonious and effective working relationships both within and outside the organization patiently and tactfully;
• Demonstrates Self Awareness and Ethical Awareness;
• Works Collaboratively with others;
• Drive to achieve impactful results.

Language Requirements: Fluency in English and Russian is required both writing and speaking. Knowledge Belarusian and/or French is an asset.

Desirables:

• Experience of working in the UN system is an asset.

The applicants should submit their applications in English (a cover letter, CV, financial proposal) by closing date 10 August 2026 (23:55 Minsk time) to be eligible for consideration