Customer Support Specialist (Call Center)

We are looking for an active and communicative specialist who knows how to build long-term relationships with clients, and wants to grow in the iGaming industry.

What you’ll do:

• Communication with clients by phone and email, product support.

• Client retention and development of long-term relationships.

• Work in CRM, reporting, coordination with other departments, and client support.

• Working according to scripts, process improvement, and KPI achievement.

What we expect:

• Strong English skills (B2+; C1 is a plus).

• Knowledge of German, Spanish, or Portuguese at B2+ level is a strong advantage.

• Experience in a call center, consulting, or customer service;

• Confident computer skills.

• Attention to detail, empathy, positivity, and a helpful attitude.

• Valid work authorization for Belarus.

What we offer:

• 100% remote work, official employment.

• 5/2 schedule: 9-18.

• Fully paid onboarding and ongoing training.

• Cool perks: health support (mental & physical), English learning, sports, corporate discounts.

• Salary (fixed + monthly KPIs), linked to the EUR rate.

If this sounds like your vibe, apply now! 🙌

(*) вакансия, планируемая к созданию и/или замещению (перспективная).