System Administrator

PrimeTech is a development center for AI-powered mobile and web applications.

One of our partners is the U.S.-based publisher AIBY, one of the top 10 publishers in the United States. Products like ChatOn, OnSkin, Themify, Plantum, InPulse, Fonts Art, and others consistently rank at the top of the App Store and Google Play.

Our culture is built around innovation and experimentation. We stay on top of trends, test hypotheses, and aren’t afraid to try new things.

If this pace, drive, and mindset resonate with you, you’ll feel right at home with us!

What you will do:

• Receive, log, and process user requests through Jira Service Desk, email, and Slack

• Perform initial diagnosis of incidents and service requests

• Resolve standard tasks in Linux environments

• Analyze application and operating system logs

• Escalate incidents to L2/L3 support with complete diagnostic information

• Monitor task progress and SLA compliance

• Maintain and update technical documentation and the knowledge base

What you should have:

• Basic knowledge of Linux systems, including Ubuntu and Debian

• Confident use of the Linux command line

• Solid understanding of the Linux file system structure

• Strong knowledge of core networking protocols, including TCP/IP, DNS, HTTP/HTTPS, and SSH

• Ability to analyze logs and identify the root causes of standard system failures

• Experience working with ticketing platforms such as Jira Service Management

• Strong technical writing skills for creating internal documentation

• Intermediate English proficiency (B1)

What we offer:

• Friendly and supportive team of professionals

• Medical insurance (including dental)

• English courses

• Sports reimbursement program

• Reimbursement for professional courses and training

• A variety of corporate events and team-building activities

• Paid vacations, sick days, and other benefits

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